Guides: IT help for home and office
Step-by-step help for problems that come up every day: what you can check yourself, and when help is worth it.
Printer not printing after a Windows update: what you can check yourself
Your printer stopped printing after a Windows update? These seven steps fix the most common causes: print queue, drivers, default printer, and network.
Read moreScanner no longer scans to the folder: causes and solutions
Your multifunction device no longer scans to the network folder? Check path, user account, share, network profile, and SMB version step by step.
Read moreWeak Wi-Fi upstairs: causes and solutions
Weak Wi-Fi upstairs? Find the cause and choose the right fix: router placement, frequency band, mesh, repeater, or a wired access point.
Read moreConnecting a security camera to your phone: step by step
How to connect a security camera to your smartphone: network, app, recording, secure remote access, and what to keep in mind about data protection.
Read moreOutlook not syncing: getting email, calendar, and contacts back in step
New emails do not arrive, or calendar and contacts are missing? Check offline mode, password, account type IMAP or POP3, and the Outlook cache.
Read moreMaintaining and updating a KNX system: project file, updates, and secure remote access
How to keep a KNX system maintainable: back up the ETS project file, update applications and firmware, and secure visualisation and remote access.
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